Yeiser Training for the Financial Industry - Bank Training - Customer Service Sales Management Training

Customer Service, Sales, Management, and Performance Appraisals training for the financial industry.

About Us

Yeiser Training for the Financial Industry is a nationally recognized leader in product, sales, and customer service training for banks. Based in Memphis, Tennessee, the company was founded in 1993 by Patti Yeiser Potter, former Director of Training for National Commerce Bancorporation, one of the top performing banks in America today.

Yeiser Training is a full-service training consulting company that can support your bank's training needs with state-of-the-art sales programs, custom-designed training programs, facilitators, and train-the-trainer options. Yeiser also provides keynote speeches for awards banquets and sales seminars.

Our Mission Statement

Yeiser Training provides performance development systems that will allow employees to quickly build required skills and enjoy significant performance improvements, resulting in increased profits and the highest possible return for our client banks and their shareholders.

Core Beliefs and Values

Everybody wants to do a good job, and be skillful and competent. This is basically what brings people joy.
Respect the individual, regardless of where they are in the development process.
Create conflict, for learning starts here.
Create a professional environment where people can grow and learn.
Set high standards and insist that people meet them.
Do things "for" or "with" people, not "to" people.
Provide a "safe haven" -- training class is neutral ground.
Training is developmental, not remedial.
A coach who "cares" breeds hope in the performer. We care.

Motto